Privacy Policy
Last Updated: July 2026
Welcome to IPTV Premium (accessible via globaley.online). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our streaming services.
1. Information We Collect
We collect minimal information required to provide you with secure, high-quality streaming credentials and customer support:
- Contact Information: Such as your email address and WhatsApp phone number when you request a trial or purchase a subscription.
- Transaction Data: Details regarding your payments and selected subscription plans. Note that financial and payment details are processed securely through our trusted payment providers; we do not store your full credit card details on our servers.
- Technical Data: Browser type, IP address, device type, and operating system used to access our support or website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver your subscription access codes and login credentials via email or WhatsApp.
- To provide ongoing 24/7 technical assistance and customer support.
- To send essential service-related notifications, such as subscription expiration reminders.
- To improve our website structure, server performance, and overall user experience.
3. Data Security
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your credentials and communications with our support team are handled with strict confidentiality.
4. Sharing of Information
We do not sell, trade, or rent your personal identification information to third parties. Your data is only shared with trusted partners or technical platforms strictly necessary to fulfill your order or maintain our secure infrastructure.
5. Cookies and Tracking
Our website may use standard cookies to enhance your browsing experience, analyze site traffic, and optimize our landing page layout. You can choose to disable cookies through your individual browser settings.
6. Your Rights
You have the right to request access to the personal data we hold about you, ask for corrections, or request deletion of your data when it is no longer required for service delivery. To exercise these rights, you can reach out to us directly.
7. Legal Basis for Processing
If you are in the European Economic Area, the United Kingdom or Switzerland, we process your personal data on three legal bases. The details needed to create and deliver your subscription are processed because that processing is necessary to perform our contract with you. Support messages and basic technical logs are processed on the basis of our legitimate interest in running a reliable service and preventing abuse. Optional analytics and non-essential cookies are processed on the basis of your consent, which you can withdraw at any time.
8. How Long We Keep Your Data
We keep your account and subscription details for as long as your subscription is active. After it ends, we retain order and payment records for the period required by applicable accounting and tax rules, and support conversations for as long as they may reasonably be needed to resolve a dispute. Technical logs are kept for a short period and then deleted. Once data is no longer needed for any of these purposes, it is deleted or anonymised.
9. Complaints and Supervisory Authorities
If you believe we have handled your personal data incorrectly, please contact us first — most concerns are resolved quickly and directly. You also have the right to lodge a complaint with the data protection authority in your country: in France this is the CNIL (cnil.fr), in Sweden the IMY (imy.se). You may complain to the authority where you live, where you work, or where the issue occurred.
10. Contact Us
The operator of globaley.online is the data controller for the personal data described in this policy. If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please do not hesitate to contact us:
- Email: nptv.service@gmail.com
- WhatsApp Support: +33 6 85 26 18 84