Home

Refund & Cancellation Policy

Last Updated: July 2026

At IPTV Premium (accessible via globaley.online), we strive to deliver an exceptional, stable 4K streaming experience with 25,000+ live channels and VODs. Please read our Refund and Cancellation Policy carefully before making a purchase.

1. Free Trials and Pre-Purchase Testing

We strongly encourage all prospective customers to contact our support team on WhatsApp before purchasing a long-term plan. We are happy to discuss and coordinate trial options so you can verify stream quality, device compatibility, and server stability on your own hardware beforehand.

2. Refund Eligibility Guidelines

Due to the digital nature of IPTV streaming credentials, subscriptions are generally non-refundable once delivery has been completed. However, we evaluate refund requests under specific circumstances:

3. Non-Refundable Situations

Refunds will not be issued under the following conditions:

4. Subscription Cancellation

All subscription packages are fixed-term agreements and do not renew automatically. Because there are no automatic recurring charges, you do not need to cancel an active subscription renewal; your service will simply expire naturally at the end of your prepaid term unless you explicitly choose to renew.

5. How to Request Support or Assistance

If you are experiencing any difficulties setting up your playlist, configuring your application, or connecting to our servers, please contact our 24/7 support team immediately before requesting a dispute. We are fully committed to helping you get set up successfully: